Esitesz ("we", "our", "us"), based in Wadala, Mumbai, India, collects only the data needed to respond to your enquiries and improve this website. This policy covers data collected through esitesz.com and its subdomains.
We comply with India's Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the EU General Data Protection Regulation (GDPR) where applicable.
1. Data We Collect
- Contact and quote forms: Name, email, phone (optional), and project details you submit voluntarily.
- Analytics (with consent only): Anonymised page visits, browser type, referral source.
- Cookies: See our Cookie Policy for details.
We do not collect payment information, government IDs, or sensitive personal data through this site.
2. Why We Process Your Data
- To reply to your enquiry or project request.
- To improve site performance and user experience (analytics, only with your consent).
- To meet legal obligations under Indian law.
Legal basis: your informed consent (DPDP Act §6) and/or legitimate interest in responding to business enquiries.
3. Data Storage and Retention
Contact form data is processed via Netlify Forms (Netlify, Inc., USA), which provides GDPR-compliant processing. We keep enquiry records for up to 24 months, then delete them permanently. Analytics data is aggregated and anonymised.
4. Data Sharing
We do not sell, rent, or trade your personal data. We share it only with:
- Netlify Inc. — form processing (data processor under contract).
- Legal authorities — only when required by valid legal process under Indian law.
5. Your Rights (DPDP Act 2023 & GDPR)
- Access — request a copy of the data we hold about you.
- Correction — request correction of inaccurate data.
- Erasure — request deletion of your personal data.
- Withdraw consent — at any time, without affecting prior processing.
- Grievance redressal — under DPDP Act §13, you may raise a complaint with us, then with the Data Protection Board of India.
To exercise any right, email privacy@esitesz.com. We respond within 30 days.
6. Cookies
See our Cookie Policy.
7. Children's Privacy
This site is not for children under 18. We do not knowingly collect data from minors. Under DPDP Act §9, processing a minor's data requires verifiable parental consent.
8. Cross-Border Transfers
Form data may be processed on servers outside India (Netlify, USA). Transfers follow appropriate safeguards under the DPDP Act.
9. Policy Updates
We may update this policy. The "Last Updated" date reflects the latest revision. Continued site use after changes means you accept the updated policy.
10. Contact
Esitesz · Wadala, Mumbai, Maharashtra, India
Email: privacy@esitesz.com
Website: esitesz.com
